Stephen Pryor is a UX Researcher. He cares about understanding business needs to create services and systems that respect everyone involved; leveraging his knowledge of human cognition, organizational psychology, and design to create endurable product strategies and services.

Please reach out if you are interested in working together!

Updating The Financial Planning Process

Leading Change Management, Workshop Facilitation, Journey Mapping, UX Research

I supported Product Manager at First Command who wanted to integrate new tools to improve the financial planning process. I conducted research to clarify the Advisor's current processes to prepare a workshop to learn what the Advisors ideal processes should become.

Exploratory Research into Esports Communities

Exploratory Research

Active provides a number of products to run sports leagues, sport camps, and tournaments. We had not previously conducted research to learn about esports which has been seeing high growth. I conducted several interviews to learn about how social groups affect skill development.

Mobiliti

Workshop Facilitation, Data Visualization, Graphic Design, Business Development

Mobiliti was a co-design session that brought together employers, mobility service providers and Pittsburgh city residents and leverage this knowledge to solve real world commuting challenges. I worked on this project with Maya Design and Boston Consulting Group.